Thursday 12 September 2019

Set LineURI via PowerShell Teams

Set the LineURI for a user using calling plans (Telstra Calling)

1. Need the location ID
Get-CsOnlineLisLocation


2. Set-CsOlineVoiceUser -Identity name -LocationID GUID-from-step-1 -telephonenumber +E.164-format



Zoom Virtual Agent (ZVA) and SNOW Integration

Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...