About

I'm currently a Senior Consulting Engineer with a focus on Unified Communications, specifically Microsoft Teams and Zoom

 I have been working in the IT industry since 1998 and working in the UC space for the since 2006.  

 I am actively involved in all aspects of the sales cycle, from pre-sales to design, delivery/integration and support.  Working as a trusted adviser to many of my customers
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Zoom Contact Centre - HttpCall Widget

Few things to look for when using the HttpCall widget within Zoom Contact Centre.  (1) URL: Is the URL for the API call, if required/enable ...

  • IIS AAR for Lync Reverse Proxy
    So this tweet can across my twitter feed today, I had to share as I think its a fantastic post. Again from Richard Brynteson at maste...
  • Get-CsVoiceRoute - View PstnGatewayLists
    Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc...
  • Teams Tracing/Logging
    This post is to outline the logging/tracing items for a MS Teams environment, most of the tracing will be from the Teams Client/Web App/etc....