About

I'm currently a Senior Consulting Engineer with a focus on Unified Communications, specifically Microsoft Teams and Zoom

 I have been working in the IT industry since 1998 and working in the UC space for the since 2006.  

 I am actively involved in all aspects of the sales cycle, from pre-sales to design, delivery/integration and support.  Working as a trusted adviser to many of my customers
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Migrate Poly VVX Phones from Skype/Teams to Zoom Phone

All Phones at once.. The process of migrating Poly VVX phones from Teams/Skype to Zoom Phone is a three (3) step process. Configure the IP P...

  • Office 365 IP Address and URL Web service
    Using the  Office 365 IP Address and URL Web service  to pull the latest information. The website above has all the listed parameters that...
  • ShoreTel Troubleshooting Tools
    Page to keep updated with tools as I find them from ShoreTel systems.. ########################################### Workgroup Tool: You c...
  • Call failed due to network issue
    The error message "Call failed due to network issue" can be caused from a number of different reason, the following post outlines ...