Landis Attendant Console Install

Attempting to setup a test tenant with access to Landis Attendant Console, and was getting errors around granting access to the tenant.

The error message I was receiving via the browser URL..

The app is trying to access a service 1fd5118e-2576-4263-8130-9503064c837a (Azure Communication Services) that your organization <GUID> lacks a service principal for.

To fix I needed to manually add the "Azure Communication Services", via PowerShell.

Connect-AzureAD

New-AzureADServicePrincipal -AppId "1fd5118e-2576-4263-8130-9503064c837a"   

After waiting for about 3 mins, I was able to grant consent ant get access to Landis Attendant Console.

Unable to write to Active Directory due to lack of permissions

At times when I attempt to move a user from Skype to Teams I have been receiving the following error:

To view account that are causing the issue you can run the following PowerShell command

Get-ADUser -SearchBase "OU HERE" -Filter * -Properties nTSecurityDescriptor | ?{ $_.nTSecurityDescriptor.AreAccessRulesProtected -eq "True" }

List of Agents in Skype Work Groups

To get a list of agents in a skype work group run the following command via PowerShell:

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Get-CsRgsAgentGroup | select Name, @{Name=’AgentsByUri’;Expression={[string]::join(",", ($_.AgentsByUri))}} | Export-Csv agent-export.csv

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This can then be opened in Excel and manipulated to be used easier..

Open in Excel and "text to data" the AgentsByUri column, copy and then paste with "transpose" option to get in a nice format.