Showing posts with label NET UX. Show all posts
Showing posts with label NET UX. Show all posts

Tuesday, 3 December 2013

PowerShell Module for Sonus SBC 1000-2000

So while not an official release from Sonus, it looks fantastic and I will be using for backups more than anything else..

PowerShell Module for Sonus SBC 1000-2000


Nice work Vikas Jaswal (http://www.allthingsuc.co.uk), ill be keeping an eye on your blog from now on..


Monday, 16 July 2012

NET UX MoH

So everyone knows by now that the Lync IP phones don't support Music on Hold (MoH), the some of the early Lync phone clients would let you place calls on hold from the Lync client on the PC and then MoH would be played from the PC.  But this seems to have been "removed" as a feature during a CU update.


From version 2.1.x of the NET UX gateway you can now have MoH played to PSTN callers when a Lync IP Phone places a call on hold.

The supported file types include:
  • PCMA
  • PCMU
  • WAV 
  • PCM
  • G726
The supported file must have a sampling rate of 8KHz and be a mono channel.

There is also a limit to the size of the file that can be uploaded. On the UX1000 the max file size is 1MB and 4MB for the UX2000.


Steps in configuring the UX for MoH include:
Upload the selected file to the DSP of the UX gateway, from the Settings tab, select "Media --> Media System Configuration" and select "Upload Music File"
Once the upload has been completed you will get the following "Upload Status"
Verify that the MoH file has been uploaded into the UX DSP's by selecting "System --> DSPs"
The next steps involve updating the signalling groups to allow for the MoH, select the SIP signalling group to the Lync Mediation server, there are three (3) options
  • Disabled
  • Always Enabled
  • Enabled for 2-Way Hold Only
MoH
Meaning
Disabled
Music is never played
Always Enabled
Music is always played for the extension placed on hold. This is one-way only
Enabled for 2-Way Hold Only
Music is only played when both parties to a call have placed the call on hold. For example, if party A and party B both place the call on hold music will be heard by whichever party takes the call off hold first, indicating that the other person has placed the call on hold.
The usual setting for this value is "Always Enabled"

Wednesday, 11 July 2012

NET UX Tone Tables - Australia

The tone tables is a PSTN gateway is used to play different tones for specific actions, tone include ring back (used when the phone is ringing), busy (used to let the caller know that the phone number is busy), now not having these set wont break anything, as far as I have seen, but it will confuse callers as they are used to getting a specific tone for these scenarios.


In the NET UX gateway, tone table are configured under "Settings --> Tone Tables"


The following table outlines the required frequency and settings:

Tone Type
Freq 1
Amp 1
Freq 2
Amp 2
Cadence Configuration
Continuous Tone
Cadence On
Cadence Off
Double Cadence
Cadence On
Cadence Off
Ringback
400
-19
450
-19
Cadence
400
200
Yes
400
2000
Dial
425
-13
450
-13
Yes
Busy
425
-24
Cadence
375
375
No
Congestion
480
-24
620
-24
Cadence
250
250
No
Call Waiting
440
-13
Cadence
300
9700
No
Disconnect
480
-24
620
-24
Cadence
250
250
No

The following screen shots show the tone tables from the UX Gateway;

Tuesday, 12 June 2012

NET UX Optional Transformation Rules

There are two (2) types of "transformation rules" in a NET UX gateway.
  1. Mandatory 
  2. Optional
Mandatory rules are just that "mandatory' ALL rules MUST match within the transformation rule, optional rules are optional, in that the "Input Field Type" MUST match.


The following show 4 optional "Calling Address/Number" Input field type entries, for this rule to be successful, one of the circled rules must be completed without error.
In the case of multiple matches, the last matched rule will be the one used.  This is where the sequence of the rules plays an important part.  Rules can be re-sequenced using the "Resequence" function.

The following link to the UX documentation, as some examples (the above screen shots came from the documentation).
https://support.net.com/display/UXDOC/Optional+Matching+Overview

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