Tuesday 28 January 2014

Lync Control Panel Font

So with the release of the Lync 2013 October 2013 CU (CU3) the font of the control panel changed to be horrible, Times New Roman, as shown below.

There have been a few posts on Twitter lately with people solving the issue.

Here is the link to Lync MVP Pat Richard's site (ehloworld.com) for the fix..

http://www.ehloworld.com/2448

Zoom Virtual Agent (ZVA) and SNOW Integration

Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...