ShoreTel Voicemail Quick Reference..
You can download the full file from here
Showing posts with label Users. Show all posts
Showing posts with label Users. Show all posts
Friday, 3 March 2017
Using ShoreTel IP Phones
Just a quick note to show this great YouTube video on using the ShoreTel IP Phones.
Jump to the specific sections at the times below:
Jump to the specific sections at the times below:
0:00 → Phone Overview
0:50 → Call Handling Modes
1:25 → Directory
2:04 → Call History
2:30 → Answer Ringing Phone
2:52 → Place Outside Call (ignore the “9” for outside line if you are configured for a “0”)
3:29 → Placing Calls on Hold
3:52 → Call Waiting
4:20 → Conference Calling
5:05 → Blind Transfer
5:35 → Consult Transfer
6:15 → Pickup Softkey
6:45 → Parking Calls
7:14 → Unparking Calls
7:36 → Voicemail Setup
8:45 → Checking Voicemail
Subscribe to:
Posts (Atom)
Zoom Virtual Agent (ZVA) and SNOW Integration
Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...

-
Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc...
-
So this tweet can across my twitter feed today, I had to share as I think its a fantastic post. Again from Richard Brynteson at maste...
-
This post is to outline the logging/tracing items for a MS Teams environment, most of the tracing will be from the Teams Client/Web App/etc....