Wednesday, 18 May 2016

ShoreTel Console Settings

After a quick search this morning for the console setting to get access to the ShoreTel switches, figured I would post so that I don't have to go looking next time.

The ST model switches use the following setting for the console port:

The SG model switches are as follows:

List of Agents in Skype Work Groups

To get a list of agents in a skype work group run the following command via PowerShell: ++++++++++++++++++++++++++++ Get-CsRgsAgentGroup | s...