Test Number
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Functionality
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Echo Test: plays your own voice back to you.
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Music: plays fifteen minutes of Radio Paradise.
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CLID Presentation Check: reads back your Calling Line ID to you, if it's turned on.
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Talking Clock: reads back the current time to you.
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DTMF Tone Test: reads back the digit pressed on your telephone keypad.
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Wednesday, 24 October 2018
Test Phone Numbers
Was troubleshooting a DTMF issue today, and found some numbers from internode, that I think will be handy in the future.
Zoom Contact Centre - HttpCall Widget
Few things to look for when using the HttpCall widget within Zoom Contact Centre. (1) URL: Is the URL for the API call, if required/enable ...
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So this tweet can across my twitter feed today, I had to share as I think its a fantastic post. Again from Richard Brynteson at maste... -
Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc... -
This post is to outline the logging/tracing items for a MS Teams environment, most of the tracing will be from the Teams Client/Web App/etc....