Monday, 20 May 2019

Call Dropping at 30 seconds when placed on hold

This has been done on many other blogs around the place, but I ALWAYS seem to get the first step wrong.

When trying to change the following values:
-RTCPActiveCalls
-RTCPCallsOnHold
-EnableSessionTimer

First step is "New-CsTrunkConfiguration", NOT "Set-CsTrunkConfiguration"

Trying to run the "Set-CsTrunkConfiguration" first will result in errors like below

Zoom Contact Centre - HttpCall Widget

Few things to look for when using the HttpCall widget within Zoom Contact Centre.  (1) URL: Is the URL for the API call, if required/enable ...