Wednesday, 27 January 2021

Teams Resource Accounts

Trying to crate a "Resource Account" for a Teams CQ and/or AA, and came across an issue where via both TAC and Power Shell it would fail.

TAC


Power Shell

I had seen this before when the Teams/Skype Online was a Hybrid environment, but in this case the deployment has no on-premises Skype environment.

The Fix

Turns out DNS is the issue, even when in a cloud only environment the Skype DNS entries are required.



List of Agents in Skype Work Groups

To get a list of agents in a skype work group run the following command via PowerShell: ++++++++++++++++++++++++++++ Get-CsRgsAgentGroup | s...