Zoom Contact Centre API

Quick note for something recently worked on with Zoom Contact Centre and using APIs

 

ClickSend

Using ClickSend to send SMS message via a "Script" widget in Zoom:

+++++++++++++++++++++++++++++++++

 

 

async function main () {

    const username = "USERNAME";

    const apiKey = "API KEY";

 

    // ClickSend SMS API URL

    var url = "https://rest.clicksend.com/v3/sms/send";

    //var url = "https://rest.clicksend.com/v3/account";

    // Create Basic Auth header

    var auth = btoa(username + ":" + apiKey);

    // Headers

    const headers = {

        "Authorization": "Basic " + auth,

        "Content-Type": "application/json"

        };

             

    //var response =  await req.get(url, {headers});

    //return response.data

             

    // SMS payload

    const body = {

        messages: [

        {

            source: "NAME",

            from: "NAME",

            to: "E.164 Format Number",

            body: "This is the message to be sent."

        }

        ]

    };

 

    // Send SMS via ClickSend

    var response = await req.post(url, body, { headers });

 

}