Two blog post in one day, I don't think that has happened before..
Graham Cropley has written a nice little plugin that you can set "reminders" from the Lync client for a call back to a Lync contact..
http://www.lyncexch.co.uk/lync-callback-reminder/
Zoom Contact Centre - HttpCall Widget
Few things to look for when using the HttpCall widget within Zoom Contact Centre. (1) URL: Is the URL for the API call, if required/enable ...
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So this tweet can across my twitter feed today, I had to share as I think its a fantastic post. Again from Richard Brynteson at maste... -
Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc... -
This post is to outline the logging/tracing items for a MS Teams environment, most of the tracing will be from the Teams Client/Web App/etc....