Tuesday 6 November 2012

Lync Client Comparison Tables

I attended the Lync 2013 Ignite training the other week in Sydney and was keen to get some more information around Lync client capabilities.

Well Microsoft have published a nice little article on what each client functionality is:

http://technet.microsoft.com/en-us/library/gg425836%28v=ocs.15%29


Zoom Virtual Agent (ZVA) and SNOW Integration

Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...