I attended the Lync 2013 Ignite training the other week in Sydney and was keen to get some more information around Lync client capabilities.
Well Microsoft have published a nice little article on what each client functionality is:
http://technet.microsoft.com/en-us/library/gg425836%28v=ocs.15%29
Zoom Virtual Agent (ZVA) and SNOW Integration
Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...

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Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc...
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So this tweet can across my twitter feed today, I had to share as I think its a fantastic post. Again from Richard Brynteson at maste...
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This post is to outline the logging/tracing items for a MS Teams environment, most of the tracing will be from the Teams Client/Web App/etc....