Tuesday, 31 January 2017

ShoreTel Voicemail Greeting Export

The other day I was searching for a way to export greetings from voicemail and auto-attendants from a ShoreTel connect environment, and I came across this great article from "Workend Tech Blog"

Importing a WAVE File into a ShoreTel Voicemail Greeting, whilst its an old post from December 2014, it looks to still work to get an export of the WAV files.

To make things short, under "\Shoreline Data\Vms\SHORETEL\" you will find all the WAV files for the configured greetings.

List of Agents in Skype Work Groups

To get a list of agents in a skype work group run the following command via PowerShell: ++++++++++++++++++++++++++++ Get-CsRgsAgentGroup | s...