Zoom Contact Centre - HttpCall Widget

Few things to look for when using the HttpCall widget within Zoom Contact Centre. 

(1) URL: Is the URL for the API call, if required/enable passing a variable for searching can be done via adding "?q={"field name":"{{global_custom.variable.variableName}}"}" 

(2) Request method: GET 

(3) Content type: application/json 

(4) Body: {} 

(5) Authorization: (Empty Field) 

(6) Results: MapPing the details from the JSON value to a ZCC variable Using the HttpCall Widget, the array numbers start at "1" NOT "0" like usual arrays 

(7) Customer headers: A list of customer headers needed for the API call When using an apikey a value will need to be defined. Name: x-apikey Value: API Key provided to access the API URL above