Wednesday, 28 September 2016

ShoreTel Contact Centre Log Monitor

The Contact Center Log Monitor tool is found in the following directory:

C:\Program Files (x86)\ShoreTel\ShoreTel Contact Center Server\Bin

The executable is called:

This is what the tool looks like with all setting enabled..

Teams Tracing/Logging

This post is to outline the logging/tracing items for a MS Teams environment, most of the tracing will be from the Teams Client/Web App/etc....