Wednesday 28 September 2016

ShoreTel Contact Centre Log Monitor

The Contact Center Log Monitor tool is found in the following directory:

C:\Program Files (x86)\ShoreTel\ShoreTel Contact Center Server\Bin

The executable is called:
BswLogMon.exe



This is what the tool looks like with all setting enabled..


Migrate Poly VVX Phones from Skype/Teams to Zoom Phone

All Phones at once.. The process of migrating Poly VVX phones from Teams/Skype to Zoom Phone is a three (3) step process. Configure the IP P...