The Contact Center Log Monitor tool is found in the following directory:
C:\Program Files (x86)\ShoreTel\ShoreTel Contact Center Server\Bin
The executable is called:
BswLogMon.exe
This is what the tool looks like with all setting enabled..
List of Agents in Skype Work Groups
To get a list of agents in a skype work group run the following command via PowerShell: ++++++++++++++++++++++++++++ Get-CsRgsAgentGroup | s...
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Using the Office 365 IP Address and URL Web service to pull the latest information. The website above has all the listed parameters that...
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Set the LineURI for a user using calling plans (Telstra Calling) 1. Need the location ID Get-CsOnlineLisLocation 2. Set-CsOlineVoice...
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This has been bugging me for awhile, I wasn't able to assign a number to a resource account that had been created for a Teams AA or CQ. ...